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Staff training: educate your team on using a chatbot

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Analysis of Brands Using Chatbots

By Dean Withey

We often talk about the benefits and features of chatbots. In fact, it is pretty much all we ever write. For this blog post, I wanted to take a step back. Rather than go on about how they are revolutionising business-consumer communication, I want to look at some real-life brands using chatbots.

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