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Chatbot best practices: learn the top dos and don'ts from industry leaders


10 Chatbot Best Practices

By Dean Withey

A chatbot is will always be online, 24 hours a day, seven days a week. It will never get grumpy, tired or say something silly or rude which might upset a customer. A chatbot will be the most trainable, optimisable and scalable member of staff your company will have.

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