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Your daily update on chatbots, AI and conversational commerce

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No-barrier Chatbot Design Patterns

By Dean Withey

Conversational interfaces are the trendy new thing in user-machine interaction and user experience design. In fact, Microsoft recently predicted their future operating systems would not rely on mice and keyboards but be fully conversational; with humans naturally talking to Windows operated computers.

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Analysis of Brands Using Chatbots

By Dean Withey

We often talk about the benefits and features of chatbots. In fact, it is pretty much all we ever write. For this blog post, I wanted to take a step back. Rather than go on about how they are revolutionising business-consumer communication, I want to look at some real-life brands using chatbots.

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