You know, I was excited about getting back into writing every day. After a month of not prioritising content, this week I was back in the game. I sat down this morning with coffee and cat on my lap, headed to our editorial calendar to check what I’m penciled in to write and BAAAM.
Benchmarking a custom chatbot's metrics is primordial. Benchmark the right metrics will allow you to follow your solution's progress over the next years. Having data points you can measure and track over that period of time will be extremely valuable, making sure you work towards the right KPI for your project.
Compared to mobile, web and pretty much every other type of programming, chatbots demand a monumental shift in thinking. Engineers are not designing user interface elements and actions; they are creating a human-level conversation.
In a break from my usual 'only speak human' efforts, this post is going to get a little geeky. We are going to look at how chatbots learn over time, what chatbot training data is and some suggestions on where to find open source training data. So, let's get a wiggle on.