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Chatbot benefits: why deploying a chatbot makes sense


A Chatbot for E-Commerce

By Dean Withey

Chatbots are one of the most interactive ways your audience can learn about products, choose and purchase from your online store. They are so popular, platforms like Shopify have started opening up to them. Traditionally used in customer service or more routine communication, chatbots for e-commerce are growing rapidly and, when paired with artificial intelligence, are getting more sophisticated over time.

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