The recent beta launch of our chatbot platform put us in front of many different businesses. After hundreds of call with potential partners, it became clear two sectors are particularly interested: recruitment and real estate.
It is time. It is now mid-2017, the so-called 'year of the chatbot'. Businesses, brands, and researchers have tried to make sense of the chatbot trend for the better part of this first half of the year.
Chatbots will have a positive influence on enterprise more than any other business. Why? Because I believe enterprise size companies have the chance to see chatbots improve every aspect of their operation.
Chatbots are one of the most interactive ways your audience can learn about products, choose and purchase from your online store. They are so popular, platforms like Shopify have started opening up to them. Traditionally used in customer service or more routine communication, chatbots for e-commerce are growing rapidly and, when paired with artificial intelligence, are getting more sophisticated over time.