Blimey, a bit keen isn’t it? Most of the content we produce is on how modern-day chatbots are still finding their feet. Here I am starting to warble on about the future of chatbots and make wild and crazy guestimates on things we might see in the future.
As an HR rep, your job is to make sure everything runs smoothly. You know every process, every rule, every company policy. You could recite the employee handbook by heart as if you wrote it yourself ('cause you probably did).
It's a brave new world out there. Everyone from the c-suite to the marketing execs is scrambling to learn all they can about chatbots. What problems can they solve, what are the best practices and most importantly... where's the evidence?